Overview

Teaching: 30 min
Exercises: 0 min

Questions

• What is the GBIF community forum

• What is the GBIF helpdesk

• What is the Technical support hour for GBIF nodes

Objectives

• Learn more on how the GBIF community is ready to help

Presentation: The GBIF community forum

Excercise : Browse the Community forum

1. Create an account on the community forum
2. Check this post and check this out on gbif(www.gbif.org) extra_info
3. Browse the forum a bit

SOLUTION

1. That was easy

Presentation: The GBIF Helpdesk

GBIF portal ‘Feedback system’

Instructions

1. Create an account on Github
2. Instead of sending bugs or ideas to helpdesk@gbif.org you can also use Github issues
3. On the right upper corner of the GBIF portal clik here: You can choose different options
   content
   Bug
   Idea
   Helpdesk
   

SOLUTION

1. That was easy

Key Points

• You are not alone in this world